Xoala

Xoala is committed to keeping customer funds safe. Xoala is regulated and licensed in jurisdictions where it needs licences to operate. Xoala's services are provided in compliance with applicable laws and regulations. How Xoala protects its customer funds depends on the regulatory requirements of the jurisdictions where the relevant Xoala entity is licensed to operate.

Sweden

In Sweden, Xoala's operating company, Steven AB holds an Electronic Money Institution licence issued and regulated by the Finansinspektionen. As an e-money institution, Steven AB has implemented customer funds safeguarding procedures and measures that comply with rules set by Finansinspektionen under the Swedish Electronic Money Act.

As part of our EMI licence, we are required to ensure that customer funds are kept in designated safeguarding bank accounts and separated from Steven AB's own funds that it uses for its business operations. Customer funds are protected from the moment Steven AB receives the funds, until the moment our customers make a payout or request a redemption (withdrawal) from their account with Steven AB (“Wallet”). This means our customers' Wallet is fully backed by money that we hold in the Safeguarding Accounts, therefore, in the unlikely event of Steven AB ceasing business operations or going into insolvency, liquidation or bankruptcy, our customers' funds are unaffected and will be returned.

Sturegatan 4, 3rd Floor, Stockholm, Sweden, 114 35

Xoala is the Registered trading name of Steven AB. Steven AB is Registered as a Company in Sweden (No. 559026-5673). Steven AB is an authorised Electronic Money Institution and regulated by the Finansinspektionen (ID No. 48004). Registered Office: Sturegatan 4, 3rd Floor, Stockholm, Sweden, 114 35. In New Zealand, Steven AB is registered as an Overseas Non-ASIC Company (CN:9182845, NZBN:9429051992989), a financial service provider on the Financial Services Provider Register (FSP:1007245) and a member of Financial Services Complaints Ltd (FM6682). Registered office: Level 10, Suite 1005, 300 Queen Street, Auckland 1010, New Zealand. Xoala Digital sp. z o.o. is registered as a Company in Poland under KRS: 0001047696, registered office is UL. Piotrkowska 116/52, 90-006 Łódź. Paycury LLC, having registered office address at 1621 Central Ave, Cheyenne, Wyoming 82001 is regulated by Financial Crimes Enforcement Network (MSB Registration Number 31000280640742). Primewave Payments Limited, having registered office address 997 Seymour Street, Unit 250, Vancouver, British Columbia, Canada, V6B 3M1 is regulated by Financial Transactions and Reports Analysis Centre (MSB Registration Number C100000799). Xoala Asia, with incorporation number C228154, having registered office address at 6 St Denis Street, 1/F River Court, Port Louis, Mauritius is regulated by Financial Services Commission, Mauritius. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Restricted Jurisdictions: Xoalas does not provide services or open accounts for residents (whether natural persons or legal entities) or citizens of Russia, Ukraine, Belarus, Iran, Cuba, North Korea, Syria, Venezuela, or any other country or jurisdiction that is subject to comprehensive economic or trade sanctions administered by the United States Office of Foreign Assets Control (OFAC), the United Nations, the European Union, or other relevant regulatory authorities, or where such services are restricted or prohibited by applicable law or Xoalas’ internal compliance policies.

Xoala Digital is a trading name of Xoala IOM Limited, a company incorporated in the Isle of Man with company number 019808V. Xoala IOM Limited is registered with the Isle of Man Financial Services Authority as a Designated Business under registration ID 332.

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