Cookie Policy

Introduction

Welcome to Xoala’s Cookie Policy (the “Policy”). This Policy explains what cookies are, how we use them on our website xoala.com (the “Website”), and your choices regarding their use. By using the Website, you consent to the use of cookies as described in this Policy.

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website remember information about your visit, making it easier to revisit the site and making the site more useful to you.

How We Use Cookies

We use cookies to improve your browsing experience, analyse site traffic, and understand the preferences of our visitors. This helps us improve our services and provide you with a more personalised experience. Specifically, we use the following types of cookies:

Types of Cookies We Use

  1. Essential Cookies These cookies are necessary for the Website to function properly. They enable basic functionalities such as page navigation and access to secure areas of the Website. Without these cookies, some services cannot be provided.
  2. Performance and Analytics Cookies These cookies collect information about how visitors use the Website, such as which pages are visited most often and if users get error messages from web pages. We use this information to improve the functionality and performance of the Website.
  3. Functionality Cookies These cookies allow the Website to remember choices you make and provide enhanced, more personalised features. For example, they can be used to remember your name and preferences when you return to the Website.
  4. Targeting or Advertising Cookies These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Third-Party Cookies

We use third-party service providers such as SumSub, which may set their own cookies on your device. These cookies are used to help us analyse how you use the Website and to provide you with relevant marketing information.

  • SumSub: SumSub uses cookies to facilitate identity verification services. These cookies help ensure that the identity verification process is secure and efficient. For more information on SumSub’s use of cookies and a list of cookies used by SumSub, please visit SumSub’s Cookie Policy .

Managing Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that if you choose to disable cookies, some parts of the Website may not function properly.

How to Manage Cookies in Your Browser

We may update this cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies, please contact Xoala at [email protected]